Petit Palace Arenal

Placement is very good, Comfortable room. Very clean. Great breakfast. Beautiful view from the small balcony.

Great location, close to the major tourist areas. Very nice and helpful staff. Our rooms were exceptionally clean, with good quality linen and good lighting. Reading lights by the bed were a bonus. The beds were incredibly comfortable with a choice of pillow heights. Blackput curtains for those that require them. The bathrooms were a good size and with nice towels. Toiletries and courtesy packs were all recyclable l, as were the water containers (complimentary) so it was very nice to see a hotel make this extra effort for the environment.

The hotel was really impressive, right on a pedestrian street in the heart of Madrid, just a five-minute walk from the Plaza Puerta del Sol. It's super easy to walk everywhere from there. The staff were a pleasure to deal with and the rooms were modern, spacious and had new fittings. We were there in December and the room temperature was perfect. It was quiet and comfortable to be in.

The hotel is perfectly located in the city center. I stayed three days in Madrid and did not have to use any means of transport, as all the cultural spots (Royal Palace, Plaza Mayor, Museum de Prado, Retiro...) are reachable within a comfortable walking distance. The beds and the pillows were very comfortable. The bathroom was very well equipped - great rain shower, hot water coming immediately, toiletries, hairdrier, and finally, great light so that to do the makeup or hairdo without any inconvenience. The day when we arrived we discovered that the window does not close properly. Next morning I mentioned it to housekeeping lady, and the maintenance guy fixed the problem in 30 minutes, while we were at breakfast. We could also regulate the heating in the room, and the temperature was very comfortable all the days, despite the cold February nights outside. The reception girls were always open for help, very friendly and talked in English, which happens not that often in Spain:)

The location is right in the center. close to shops, restaurants, and main attractions. The breakfast buffet was very abundant and they had excellent coffee. The rooms are a little small, but spotless and quiet. The front desk was very friendly and professional.